Barnardo's helpline offers support with:

  • Therapy with a qualified psychotherapist
  • Advice on issues including housing, accessing health services, education, employment
  • Access to digital devices to ensure families stay connected to loved ones, toys for children, vital baby items and more

The Helpline is 0800 148 8586 and is open:

  • Monday – Friday 10.00am-8.00pm
  • Saturday 10.00am-3.00pm 


Find out more at:

Barnardo's offers support for Ukrainian refugees via a dedicated helpline

British Red Cross

The British Red Cross supports refugees from Ukraine in the UK. They provide guidance on topics including the Ukrainian family scheme, claiming asylum, missing family support, and travelling from the UK to Ukraine.

Their helpline is open Monday - Friday, 10AM - 5PM (8PM on Wednesdays) at 0808 196 3651


  • Якщо вам потрібен перекладач лінії підтримки, зателефонуйте і скажіть: 'can I speak to an interpreter?' (Ukrainian)
  • Если вам нужен переводчик линии поддержки, позвоните и скажите: 'can I speak to an interpreter?' (Russian)

Refugee Support Devon

Refugee Support Devon is a charity which seeks to give refugees and their families the support and opportunities they need to build a new life in Devon.


  • Run a drop-in service every Tuesday - Thursday from 2 - 4PM providing practical support and guidance on a wide-range of issues
  • Provide free, accredited advice on asylum every Tuesday - Thursday morning
  • Provide English language tutiton in classes and one-to-one
  • Find ways to help qualified health workers who are refugees get jobs in the NHS

Their phone line is open Monday - Friday, 9AM - 5PM, at 01392 682185

Their drop-in service takes place at
Exeter Community Centre
17 St Davids Hill

Find out more at:

Refugee Support Devon provides support to help refugees and their families build a life in Devon